909.622.3333
Terms & Conditions

TERMS:
Net 30 days from date of invoice. A 1.5% service charge will be applied to invoice 30 days or more past due per month.

MINIMUM ORDER:
$150.00 Net. Orders not meeting the $150.00 Net Minimum are subject to a $15.00 service charge.

REPACKING FEE:
Due to potential breakage problems shipping via UPS, some items may require repacking at the cost of $7.50 per case.

DAMAGED MERCHANDISE AND / OR SHORTAGES:
When receiving merchandise from Vertex China’s freight carriers, all damages or shortages must be claimed on the Bill of Lading at the time of receiving merchandise from the freight agent. If customers use their carrier, OUR RESPONSIBILITY FOR SHIPMENT CEASES WITH ACCEPTANCE BY CARRIERS. If any goods called for on bill of lading are short or damaged, do not accept them until the freight agent makes a damage notation on your freight bill. 
THOROUGHLY INSPECT THE SHIPMENT AS SOON AS RECEIVED. If any concealed loss or damaged is discovered, notify your freight agent at once and request him to make an inspection. This is absolutely necessary. Unless you do this the transportation companies will not entertain any claim for loss or damage. If the agent will not make an inspection, then you should make an affidavit that you notified him (on a certain date) and he failed to do so. This, with other papers, will properly support your claim. WE ARE NOT RESPONSIBLE FOR LOSS OR DAMAGE WHEN YOU GIVE THE TRANSPORTATION COMPANY A CLEAR RECEIPT. 

CONDITIONS OF RETURNS:
NO MERCHANDISE IS TO BE RETURNED WITHOUT RMA NUMBER.
  • Restocking Charge will be 25% of returned merchandise invoice amount with minimum $25.00.
  • Return shipments must be prepaid.
  • Return only accepted on current merchandise found to be in original cartoons and in new and saleable condition. If return made by UPS, must be repacked, otherwise, the merchandise will be damaged.
  • Must write authorization number on packing list.
  • Unauthorized returns will be refused.
  • Articles which have been made especially for you will not be accepted for exchange or return.
  • No returns allowed after 6 months from date of invoice.


BACK ORDERS:
We reserves the right to cancel back orders that are 6 months old or older. All back orders will be shipped at prices prevailing at the time of shipment. 

MATERIALS AND FINISHES:
Seller reserves the right to make suitable substitutions in materials and finishes, depending upon their availability and government regulations. All weights, sizes, and counts shown herein are approximate. 

TAXES:
Any tax or other Government charges upon production, sale and / or shipment of goods sold hereunder now imposed by Federal, State or Municipal authorities, or hereafter becoming affective, shall be added to the price herein provided, and be paid by the buyer. 

ACCEPTANCE:
  • 1.Receipt of our price list does not constitute an offer to sell.
  • 1.All orders are subject to acceptance by Vertex China, Walnut, California in accordance with “TERMS AND CONDITIONS OF SALE” regardless of any form in which a purchase order your submitted.


PRICE:
ALL PRICES SUBJECT TO CHANGE WITHOUT NOTICE. 

DECORATED ITEMS:
All decorated items are FOB Walnut, California. 50% Deposit required on all decorations orders. There are no cancellation and no returns allowed on decorations items. 

COST OF COLLECTIONS:
The buyer agrees to pay all attorney’s fee and other costs of collections. Buyer also agrees to pay all costs associated with returned checks (NSF charge $ 25.00 ). Liability is not limited to bank charges.